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Contact Us

We'd love to hear from you! Whether it's a question, a suggestion, or a collaboration proposal, feel free to contact us via email.

📧 主要聯絡信箱

[email protected]

Clicking the mailbox will automatically open your email software.

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Test-related questions

Include:Test results, report content, test process, technical issues, etc.

Please send your letter to:[email protected]

💡 建議在信中說明：您的 E-mail、測驗編號、遇到的問題、截圖（如適用）

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Account and Personal Information

Include:Account issues, data deletion, privacy-related issues, unsubscription requests, etc.

Please send your letter to:[email protected]

💡 資料刪除請求將在 48 小時內處理完成

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Business cooperation

Include:Collaboration proposals, corporate solutions, cross-industry alliances, etc.

Please send your letter to:[email protected]

💡 請簡述合作內容及預期目標

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Suggestions and feedback

Include:Feature suggestions, user experience feedback, content suggestions, etc.

Please send your letter to:[email protected]

💡 您的每一個回饋都能幫助我們做得更好

Expected response time

General inquiries:Reply within 1 business day
Technical issues:Reply within 24-48 hours
Data deletion request:Processing completed within 48 hours
Business cooperation:Reply within 3-5 business days

⏰ Customer service hours: Monday to Friday, 10:00 AM - 6:00 PM (Taiwan time)
Service is suspended on weekends and public holidays. Responses will be sent sequentially on the next working day.

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Tips for writing letters

To help us assist you more quickly and accurately, we suggest you include the following in your email:

Clear theme Let us quickly understand your needs.
Detailed instructions - When, how, and in what circumstances the problem occurred.
Related materials - Screenshot, quiz number, account information (please do not provide password)
Your expectations - How would you like us to assist you?

🌟 資訊越完整，我們越能提供精準的協助！

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Track our community

Stay connected with us for the latest news and events.

💡 即將開通，敬請期待！

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