Privacy Policy
Welcome to maybeits.me (hereinafter referred to as "the Platform", "we", or "us"). This policy explains how we collect, use, store, share, and protect your personal data, as well as how you can exercise your related rights. This policy applies when you use the Platform, create an account, purchase digital content, upload photos, subscribe to marketing messages, or contact us. Please also read our Terms of Service.
📘 1. Scope of Application
This policy applies when you use the maybeits.me website, complete personality tests, submit forms, purchase reports or add-ons, upload photos, receive emails or LINE messages, participate in referral programs, contact customer service, and browse our pages using Cookies or similar technologies.
🗂️ 2. Data We Collect
| Data Type | Examples | Primary Use |
|---|---|---|
| Identification & Contact | Email, Nickname, LINE ID, Country or Region | Delivering reports, customer service, notifications, and billing |
| Tests & Interaction | MBTI answers, text inputs, preferences, and feedback | Generating personalized reports, improving content quality |
| Photos & Uploads | Personal photos or materials you voluntarily provide | Generating report illustrations or custom content |
| Transaction Data | Order ID, plan, payment status, refund records | Fulfilling contracts, processing payments, tax records |
| Tech & Device Data | IP address, device type, browser, Cookies, UTM | Security, performance analytics, conversion tracking |
| Service & Rights Requests | Message content, complaints, deletion requests, records | Responding to needs, maintaining compliance and dispute evidence |
Unless you voluntarily provide it, we do not request your national ID number, full credit card details, or other data not directly related to our services based on this policy.
⚖️ 3. Purposes & Legal Basis
We process your data under various scenarios, commonly based on:
- Performance of a Contract: To create orders, generate and deliver purchased digital content, and respond to contract-related inquiries.
- Your Consent: For photo processing, marketing emails or LINE messages, non-essential Cookies, and tracking technologies requiring explicit consent.
- Legitimate Interests: For fraud prevention, security maintenance, internal statistics, service improvements, and limited operational analytics; if applicable jurisdictions require higher standards, we will obtain consent or provide an opt-out mechanism.
- Legal Obligations: For accounting, tax, dispute resolution, regulatory requests, or other legal obligations.
📸 4. Photos & User Uploads
- Photos you upload are strictly used to generate the reports or custom content you purchased.
- Please only upload photos of yourself or content you are legally authorized to use; do not upload infringing, illegal, explicit, violent, or unauthorized photos containing identifiable information of third parties.
- We will not publicly display, sell, or use original photos for commercial purposes unrelated to this service.
- If you request early deletion of original photos, you may apply via the contact methods listed in this policy.
📬 5. Marketing & Notifications
- Service Notifications: e.g., order confirmations, report delivery, security alerts, or major policy changes.
- Marketing Messages: e.g., promotions, events, content updates, remarketing, or referral invitations.
Marketing messages are managed separately from essential service notifications. You can click the unsubscribe link in emails at any time, or use the methods provided by the LINE platform to stop receiving marketing messages. Even if you opt out of marketing, essential notifications related to contracts or security may still be sent.
🍪 6. Cookies & Tracking Technologies
We use Cookies, pixels, SDKs, or similar technologies to maintain login states, remember preferences, analyze traffic, measure marketing effectiveness, and improve services. For detailed classifications, please see our separate Cookie and Tracking Technologies Policy.
- Strictly Necessary: Support security, logins, shopping, or other basic functions.
- Analytics: Measure website usage and performance.
- Marketing: Measure advertising and remarketing effectiveness.
🔗 7. Third-Party Services & Disclosure
We may collaborate with the following types of service providers to offer website, payment, cloud, communication, analytics, or AI functions:
- Website hosting, CDN, security, and database providers
- Payment and invoice processing providers
- Email, SMS, LINE, or customer service system providers
- Website analytics, advertising, and attribution tracking tool providers
- Generative AI, image processing, or automated workflow providers
We only disclose data when necessary for services, required by law, business transactions, protection of rights, or with your explicit consent, and we strictly limit the scope of disclosure.
🗄️ 8. Data Retention
- Original Photos: Retained by default for 90 days, unless you request earlier deletion or extended retention is required by law or dispute.
- Test Results & Reports: Retained until you delete your account, withdraw consent, or reach our internal retention limits.
- Transaction & Billing Records: Retained as required for tax, accounting, and dispute purposes.
- Cookie & Tech Logs: Retained per tool settings and internal policies, anonymized or aggregated when necessary.
✋ 9. Your Rights
Subject to applicable laws, you may have the right to access, review, copy, correct, supplement, stop processing, delete, withdraw consent, restrict processing, object to specific processing, or request data portability. The actual scope of rights is subject to applicable laws and identity verification.
You may submit requests via the contact methods on this page. We may need to verify your identity to protect data security.
🛡️ 10. Data Security
- Utilizing HTTPS/TLS encryption transmission technologies.
- Implementing access controls, principle of least privilege, backups, and monitoring based on data sensitivity.
- Conducting necessary contract and permission management for third-party service providers.
However, no internet transmission or electronic storage is 100% secure. In the event of a suspected security incident, we will handle and notify according to applicable laws and the nature of the incident.
🌍 11. Cross-Border Transfers
Because our servers, teams, or third-party providers may be located outside your country or region, your data may be transferred to and processed overseas. We will adopt reasonable protective measures per applicable laws, such as contractual arrangements, access controls, encryption, and usage restrictions.
If a specific jurisdiction requires separate consent, additional protective measures, or extra disclosures, we will provide further notice in the relevant processes.
🧒 12. Minors
This Service is intended for users aged thirteen (13) and above. Children under the age of thirteen are not permitted to use this Service, and we will not knowingly collect personal data from children under thirteen.
If you are aged thirteen or older but have not yet reached the legal age of majority in your jurisdiction, you must have a parent or legal guardian read, understand, and consent to this Policy before using the Service or making any payments. We may request proof of guardian consent.
If we discover that we have collected data from a child under thirteen, or that required guardian consent has not been obtained, we will promptly take steps to delete the data, restrict account access, or implement other remedial measures in compliance with applicable local regulations.
🧠 13. Automated Profiling & AI Generation
The Platform provides personalized analysis based on your test answers, preferences, text inputs, plan content, and technical information to generate reports, prompts, voice, or other digital content. This analysis is primarily used to fulfill the services you purchased or requested.
Our service should not be construed as a medical, psychiatric diagnosis, credit scoring, employment screening, or automated decision-making tool producing legal or similarly significant effects.
📧 14. Contact Us
If you have questions about this policy, or wish to submit data rights requests, photo deletions, marketing opt-outs, Cookie management, complaints, or other privacy-related inquiries, please contact us:
- Customer Service Email: [email protected]
- Processing Time: We will respond within a reasonable timeframe; complex cases or additional identity verification may extend processing time.
🔄 15. Policy Updates
We may update this policy periodically. If updates significantly impact your rights or obligations, we will notify you in advance via website announcements, email, account notifications, or other appropriate means. Continued use of the service constitutes acceptance of the updated policy.
